privacy Policy

Last Updated: July 2, 2025

This Privacy Policy describes how Vegan Protein Mastery ("we," "us," or "our") collects, uses, and discloses your personal information when you visit and make a purchase from our website, veganproteinmastery.com (the "Site").

By visiting or using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information from and about you, including:

Personal Information You Provide Directly:

Contact Information: Name, email address, phone number (if provided).

Payment Information: Billing address, shipping address, and payment details (processed securely by our third-party payment processor; we do not directly store your full credit card details).

Account Information: If you create an account, your username and password.

Communications: Information you provide when you contact us with questions, feedback, or support requests.

Automatically Collected Information (Usage Data): When you access and use the Site, we automatically collect certain information about your device and your activity, including:

Device Information: IP address, browser type, operating system, device type.

Usage Details: Pages viewed, time spent on pages, links clicked, referring URL, and other interactions with the Site.

Location Information: General geographic location derived from your IP address.

2. How We Collect Information

We collect information through the following methods and tools:

Directly from You: When you fill out forms on our Site (e.g., checkout forms, contact forms), make a purchase, or communicate with us.

Cookies and Tracking Technologies: We use cookies, pixels, and similar tracking technologies to collect information about your browsing behavior and device.

Meta Pixel (Facebook Pixel): We use the Meta Pixel to understand how you interact with our Site, measure the effectiveness of our advertising campaigns on Facebook and Instagram, and create custom audiences for targeted advertising. This pixel collects data about your actions on our Site (e.g., page views, purchases, adds to cart).

Google Analytics 4 (GA4): We use GA4 to collect data about your interactions with our Site, such as page views, session duration, and user demographics. This helps us understand website traffic and user behavior to improve our Site.

Google Ads: We use Google Ads conversion tracking to measure the performance of our Google advertising campaigns. This helps us understand which ads lead to desired actions on our Site (e.g., purchases, sign-ups).

Microsoft Clarity: We use Microsoft Clarity to understand how users interact with our Site through heatmaps, session recordings, and insights into user behavior. This helps us identify areas for improvement in user experience.

Third-Party Payment Processors: When you make a purchase, your payment information is collected and processed directly by our secure third-party payment processor (e.g., Stripe, PayPal). We do not store your full payment card details on our servers.

3. How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Manage the Course: To process your orders, deliver the bodybuilding course, and manage your access to course materials.

To Communicate with You: To send order confirmations, updates, customer service responses, and marketing communications (if you have opted in).

To Improve Our Site and Services:

To analyze usage patterns, troubleshoot issues, and enhance the functionality and user experience of our Site and course content.

For Marketing and Advertising: To personalize your experience, show you relevant advertisements on Meta (Facebook/Instagram) and Google platforms, and measure the effectiveness of our campaigns.

For Security and Fraud Prevention: To protect our Site and users from fraudulent activities and unauthorized access.

To Comply with Legal Obligations: To meet our legal and regulatory requirements.

4. How We Share Your Information

We may share your personal information with the following categories of third parties:

Service Providers: We share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, website hosting, email delivery, analytics, and advertising. These service providers are obligated to protect your information.

Meta (Facebook/Instagram): For advertising and audience targeting.

Google (Analytics, Ads): For website analytics and advertising.

Microsoft Clarity: For user behavior analytics.

GoHighLevel: As our platform provider, GoHighLevel processes data on our behalf.

Legal Compliance and Protection:

We may disclose your information if required by law, subpoena, or if we believe that such action is necessary to (a) comply with a legal obligation, (b) protect and defend our rights or property, (c) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (d) protect against legal liability.

Business Transfers:

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company, your personal information may be transferred.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

Right to Access: You may have the right to request access to the personal information we hold about you.

Right to Rectification: You may have the right to request that we correct any inaccurate or incomplete personal information.

Right to Erasure (Right to Be Forgotten): You may have the right to request that we delete your personal information, subject to certain exceptions.

Right to Restrict Processing: You may have the right to request that we limit the way we use your personal information.

Right to Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format.

Right to Object: You may have the right to object to our processing of your personal information for certain purposes (e.g., direct marketing).

Right to Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below.

8. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]